Responding to Member Alerts
Why alerts matter
Compliance gaps don't just create FAA audit exposure—they can quietly block scheduling. An instructor with a lapsed medical or a student missing a solo endorsement record shows up in the alert surface before it becomes a problem on the flight line. FlightSense gives you two places to catch these gaps: Member Alerts (org-wide view) and Schedule Alerts (per-event view when scheduling events).
Member Alerts
Where to find it
Open the Members view in the Admin Portal. If any member has a compliance gap, an info-colored banner appears at the top of the list with a count (e.g., "4 members require attention"). The banner is hidden when everyone is in good standing.
Both students and instructors appear in Member Alerts. Student compliance surfaces alongside instructor compliance in the same view.
Opening the alert dialog
Click the Review button on the banner. The dialog opens with a card for each affected member. Each card shows:
- A leading icon indicating the severity level
- The member's name and role
- The compliance items that are out of status
- A tonal View button to navigate directly to that member's record
Alerts are all compliance-derived. There are no category prefixes ("Compliance:" / "Certificates:") on individual items — every item in the dialog is a compliance record in some state of concern.
Reading severity levels
FlightSense uses a five-tier model:
| Severity | Color | Meaning |
|---|---|---|
| Active | Green | Record is current — no action needed |
| Expiring | Yellow | Record will expire within the lookahead window |
| Critical | Yellow | Expiration is imminent (more urgent than Expiring, same color) |
| Expired | Red | Record has lapsed — member is out of currency |
| Missing | Gray | No record on file for a required category |
Only Expired records escalate the alert color to red. Expiring, Critical, and Missing records all display as yellow. If you see a red alert, at least one record has already lapsed.
Acting on an alert
- Click View on the member's alert card. The dialog closes and the member's profile opens with their Compliance tab in focus.
- Locate the record that triggered the alert.
- Update the record — add a new medical with the current exam date, log a completed FIRC or flight review, or upload a certificate. See Instructor Compliance in the Admin Portal for the full per-category workflow.
- The alert clears automatically once the record is updated. No page reload required — alerts refetch after any compliance or file change.
You cannot dismiss an alert without fixing the underlying record. Alerts recompute from data.
Schedule Alerts
When adding or editing a flight event, a Schedule Alerts dialog flags compliance gaps for everyone involved in that specific booking before you save it.
What it checks
Schedule Alerts examines three actors for each event:
- Instructor — certificates, medical, FIRC, TSA, flight review
- Student — applicable compliance requirements for the student on that event
- Aircraft — airworthiness and grounded state
Actor rows are hidden if there are no issues — if the instructor is fully current, their section doesn't appear.
How it differs from Member Alerts
| Feature | Member Alerts | Schedule Alerts |
|---|---|---|
| When it appears | Members view, fleet-wide | Add/Edit event dialog, per-booking |
| Scope | All members with any gap | Instructor + student + aircraft on this event |
| Purpose | Ongoing compliance monitoring | Pre-flight check before committing a booking |
Severity and color
Schedule Alerts uses the same five-tier model as Member Alerts. Aircraft grounded state escalates to red, the same as an expired compliance record.
Tips
- Alerts clear automatically. After a member fixes a record — whether you update it in the portal or they update it via the iOS app — the alert disappears on the next data refresh. No manual reload needed.
- Student and instructor compliance both appear in the alert banner. Check that compliance records are complete for all members, not only instructors.
- Check the banner each morning. It's the fastest read on whether your school is ready to fly today.
- Audit quarterly. Even with alerts, a periodic sweep of the Compliance tabs for every member catches items that haven't yet entered the lookahead window.